Support SMSCENTRAL
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Activity overview
Latest activity by Support SMSCENTRAL-
Support SMSCENTRAL commented,
Hi Gordon, The video should be up and running now! Thanks, SMSCentral Customer Care Team
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Support SMSCENTRAL commented,
Hi Todd, If you're looking for your customers to only send to you, or to send without you originally sending them an SMS, then yes, you will need a dedicated number. Otherwise if you just want cust...
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Support SMSCENTRAL created an article,
Why isn't my unsubscribe rule working if I send from my company name?
The automatic unsubscribe rule that exists in all accounts allows your customers to unsubscibe from your service by replying STOP, to help you be compliant with the Spam Act. However, when you sen...
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Support SMSCENTRAL commented,
Hi Kanaris, You sure can! Just follow the steps in this guide: http://support.smscentral.com.au/entries/41399793-Reinstate-Re-activate-an-unsubscribed-contact You also need to make sure to have tha...
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Support SMSCENTRAL created an article,
Country code reference sheet
For your reference, you can find a complete list of international country codes here. Feel free to use this as a reference when sending international SMS. Country Name 2-Letter Referenc...
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Support SMSCENTRAL created an article,
Can I select different days for the hour, day and week filters for an inbound campaign report?
No. The filters for an inbound campaign report cannot be modified – they will always show the first day, week and month of your campaign. If you’d like more specific information, it may be better...
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Support SMSCENTRAL created an article,
What am I emailed when I click "email report" in the campaign report?
The “email report” button in the campaign report will email you a full message log report of your campaign – that is a record of every inbound and outbound message from your campaign, along with th...
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Support SMSCENTRAL created an article,
How do I use the campaign report to find a specific number?
The campaign report is designed to provide a high-level view of your campaigns. For more granular detail, such as details on specific contacts, we recommend running a message log report instead. F...
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Support SMSCENTRAL created an article,
Why can I only view campaign reports for campaigns after 18/12/2014?
The campaign report uses new data that only started to be collected on the release date of the campaign report. As such, any older campaigns to not have this information and so we cannot generate ...
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Support SMSCENTRAL created an article,
Campaign Reports
Campaign reports give you a snapshot of how your customers have responded to a particular campaign. Campaign reports are automatically generated for you when you create a campaign. To access your ...