Can I run a report and see all bounced messages?

Yes!

Go to Reports > Message Log Report

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Filtering 

 

Report Type

To see the list of messages, select Message Log. 

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Timeframe

Enter the start and end date you wish to see messages for.

Campaign

You can also choose to see only messages bounced linked to a particular campaign. If you want to do this, simply enter the name of your campaign.

Note: if you filter by campaign, your timeframe filter will be overridden!

Message Direction

You can select either Both Directions or Sent.

From/ To Numbers

Leave both with ALL selected.

Keyword(s)

Unless you want to see bounced messages containing specific keywords, leave this section blank.

User(s)

Leave this section blank.

 

Once you are done, run the report.

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Once the report has been generated, select the BOUNCED tab.

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Here you'll see the list of all bounced messages.

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