Why do SMS sent to iPhones display incorrect Sender IDs?

We've found there is a bug in iPhones that makes 2 character Sender IDs (originator) to display incorrectly on the handset.

The message is sent correctly through our gateway, and the carrier will send it through to the handset with the correct ID. However the display only on iPhones will either drop the second character or add another one to the final Sender ID.

We've raised this issue with Apple and are waiting for a fix.


Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk