Delete a Contact Group

Delete groups one by one

From the main table, hover over (or check) the group you’d like to delete and click on the trashcan icon.

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Bulk delete groups

If you’d like to delete more than one group at the same time, from the main table, check the groups you’d like to delete. 

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If you’d like to delete all your groups, simply click on “Select All’ at the bottom of the table.

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Once you've selected the groups you’d like to delete, click on delete at the bottom of the table.

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Groups you can't delete

You cannot delete All Contacts nor Unsubscribed since these are default groups created by us and are used to manage your account.

 

IMPORTANT NOTE: Users

Only administrators of the account are able to delete any contact group. 

Standard and Advanced users are only able to delete groups they have added themselves.

 

IMPORTANT NOTE: Contacts

Remember that deleting a contact is not the same as unsubscribing a contact. So if you delete a contact group, and afterwards you or any other user adds this mobile number again, then the contact will automatically be re-activated.

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